Windows KMS/Volume Activation troubleshooting

What to do when Windows 7 comes up with a message that the Windows Activation Status is ‘not available’ (START->RUN..-> control /name Microsoft.System), not genuine (text at the right bottom corner on your desktop background) or a key icon comes up at the bottom right notification area? Maybe you say: “What? I have an KMS/Volume Activation setup! I shouldn’t care…”.

But also in a KMS/Volume Activation environment this error can occur!

So what to do now?

Firstly, check if you have a intranet connection and if you are able to reach the Volume License Server: Make a PING onto the system listed in DNS under “Forward Lookup Zones/Domain name/_tcp/_VLMCS” (see also –>

Secondary, check if the Software Protection Service is running –> START->RUN..-> services.msc –> image

If that is the case but you still have no correct Activation status, do the following:

1.) Open an Command Prompt with administrative rights

2.) Type slmgr.vbs /dli and see if you get a product ID

If you get a error that a product cannot be listed, you need to provide a KMS setup key first and activate the KMS client manually (

Setup key: slmgr.vbs /ipk  33PXH-7Y6KF-2VJC9-XBBR8-HVTHH (example for Windows 7 Enterprise)

Activate manually: slmgr.vbs /ato

Here are some additional resources/tools for more help or to get a better background understanding

Windows Volume Activation (Microsoft Main Page)–>

Troubleshooting Activation Issues with Windows 7 and Windows Server 2008 R2 (Webcast) –>

Genuine Diagnostics tool –>

How to troubleshoot Volume Activation error codes on Windows 7, Windows Server 2008 and Windows Vista-based computers –>

Windows Volume Activation in Cambridge –>

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One Response to Windows KMS/Volume Activation troubleshooting

  1. mil says:

    you good. you know what you writing. thx. you helped me.

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